Project 6 is committed to protecting and respecting your privacy and the personal information we hold about you.
This policy outlines how we use your personal information.
Policy completed 31/10/22
Our contact details
Name: Airedale Voluntary Drug and Alcohol Agency (trading as Project 6)
Address: 11–19 Temple St, Keighley, BD21 2AD
Phone Number: 01535 610180
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts, and characteristics (for example, name and contact details)
- Health information (for example, medication, mental and physical health conditions)
- Information about your employment status and basic information, training, and education history
- Appointments and activities you attend at Project 6 services
- Relevant information from other health professionals, relatives, or those who care for you
- Emergency contact details
- Images, video, and audio recordings with your consent
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To provide the services you have requested from us
- To send you reminders of and schedule appointments
- To keep a record of your relationship with us in order to fulfill our contractual obligations
- To evaluate and monitor our services to ensure we are providing an effective service
- To send you details of our services or ask you about how we can improve our services
- Details of other local services, with your consent
- To inform you about employment and volunteering opportunities at Project 6
- Responding to emails or other forms of digital communication you have sent us
- To keep you informed and promote the work of Project 6
We also receive personal information indirectly, from the following sources in the following scenarios:
- Partners with whom we have data-sharing agreements
We use the information that you have given us in order to:
- provide the services you have requested from us
- send you reminders of and schedule appointments
- keep a record of your relationship with us in order to fulfill our contractual obligations
- evaluate and monitor our services to ensure we are providing an effective service
- send you details of our services or ask you about how we can improve our services
- send you details of other local services, with your consent
- respond to emails or other forms of digital communication you have sent us
- keep you informed and promote the work of Project 6
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting email@example.com
(b) We have a contractual obligation
(c) We have a legal obligation
(d) We have a legitimate interest.
How we store your personal information
Your information is securely stored on our systems and on our premises.
We keep all your personal information for as long as it is required for the purposes for which the data is collected e.g. as necessary to provide you with the services requested. Details of retention periods of your personal information are available in our Data Protection Policy.
We will then dispose of your information by deleting it from our electronic systems and the destruction and secure disposal of paper records.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at:
11-19 Temple St
if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
11-19 Temple St
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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