Purpose of the Job

• To act as the first point of contact for individuals accessing the Reducing Gambling Harms service.  
• To complete timely, strengths-based triage assessments to understand risk, need, and protective factors related to gambling-related harm.  
• To hold decision-making responsibility for determining appropriate treatment pathways and allocating individuals into the most suitable service or level of support.  
• To ensure service users are supported with empathy, professionalism, and clear information at the earliest stage of engagement.  

Main Duties and Responsibilities

• Undertake comprehensive triage assessments with people experiencing gambling-related harm, using evidence-based tools and professional judgement.  
• Identify risk factors including financial harm, mental health needs, safeguarding concerns, substance use or domestic abuse. 
• To make clear decisions regarding treatment allocation, referral, or onward signposting in line with service pathways and eligibility criteria. 
• To support service users to improve general health, including dietary needs, and personal hygiene. 
• To support service users to improve their social situation, including assistance with housing, benefits, accessing community services and budgeting. 
• To work with service users to remove any structural and social barriers to accessing treatment services. 
• To support individuals and families in accessing appropriate treatment and recovery services.  
• Keep accurate and confidential records. 
• Produce relevant documents and reports in support of the role. 
• Attend and contribute to meetings with other staff and partners. 

Project 6 is committed to being a safe, healthy, and non-discriminatory employer. You will need to abide by our Code of Conduct, health and safety and HR Policies.   

To apply

Please download and complete the application form below and return it to recruitment@project6.org.uk.

If you need support of any kind in order to complete your application, please contact recruitment@project6.org.uk or by telephone on 01535 610180.

We kindly ask all applicants to complete an equality and diversity monitoring form. This is completely anonymous and is not part of any recruitment process. Gathering information in this way helps us to ensure we are an inclusive employer.