Complaints and feedback

Complaints and feedback

At Project 6 we aim to provide a quality service to everyone who uses our service. If you have a concern about any aspect of our service we would be grateful if you could bring this to our attention so that we may investigate and hopefully improve the service we offer...
Complaints and feedback

Harassment Policy

Introduction Statements of Beliefs Project 6 has a strong value base which guides our work with service users, each other, our partners and other providers. We actively promote kindness and compassion within our workplace. Project 6 as an organisation is opposed to...
Complaints and feedback

Safeguarding Policy

Introduction This policy statement is formulated in recognition that abuse of vulnerable adults is widespread, but frequently unrecognized in our society. Abuse can take place in any situation, care setting or hospital, as well as at home. Perpetration of abuse may be...
Complaints and feedback

Our Standards

Commitment to Quality Project 6 is committed to providing evidence-based services to a high standard. Our management systems are ISO 9000:2015 accredited. We strive to go beyond merely reaching targets and aim to achieve real and lasting impact. (Have a look...
Complaints and feedback

Core Purpose and Values

Core purpose To provide opportunities and choices for individuals, families and communities to create meaningful and sustainable change in their wellbeing. Our values People matter We instil hope We create safe caring spaces where people can flourish We trust each...
Complaints and feedback

Privacy Policy

Project 6 is committed to protecting and respecting your privacy and the personal information we hold about you. This policy outlines how we use your personal information. Policy reviewed 14/01/25 Our contact details Name: Airedale Voluntary Drug and Alcohol Agency...